FAQ / before we begin
A few good questions.
Clearer next steps.
Scope, websites, AI and the way a conversation continues. Find a starting answer here, or ask us about your particular project.
Getting started
Who is Websited for?
Sydney businesses across industries that need a clearer website, better enquiry journey or more useful digital systems. The right starting point depends on your audience, goals and existing tools.
Can we start with one part of the website?
Yes. An existing site, a service page, a form or a follow-up workflow can be a useful starting point. The first conversation should establish the problem and the scope.
How much does a project cost?
There is no public fixed price on this site. Share the work you have in mind so the scope, dependencies and cost can be discussed before you commit.
How long will it take?
Timing depends on scope, content, access and the integrations involved. Agree a realistic sequence and responsibilities before work begins.
Websites & search
Can you rebuild our existing website?
Yes. Start by reviewing existing pages, useful URLs, forms and integrations. A rebuild should improve the experience while preserving the parts that still have a job.
Will the site work on phones?
Mobile layouts, touch targets, menus, forms and keyboard access are part of the work. The experience should be checked on small screens, not just resized from a desktop design.
Do you guarantee rankings or enquiry volumes?
No. Search rankings and enquiry volumes depend on many factors. Focus on useful pages, a clear offer, sound foundations and measurement that supports real decisions.
Who owns the site and its accounts?
Ownership, account access, hosting, ongoing support and the handover should be agreed as part of the project scope. Raise any existing constraints in the first conversation.
AI & connected workflows
Does an AI assistant replace our team?
The focus is support: suitable routine questions or workflows, with a clear route to a person when judgement or a decision is needed.
Can forms and chat connect to our CRM?
The right integration depends on the tools, permissions and workflow you already use. Review those first, then agree what information moves where and who owns the next action.
Do we need to replace all our tools?
Not automatically. Start with the existing workflow and identify the gaps before adding or replacing systems.
What should we share in an enquiry?
A brief description of your business, the part that needs attention and a way to contact you. Do not include passwords, payment details or sensitive customer information.
Contact & work
How do I contact Websited?
Email [email protected] or use the Contact page. The chat can also help record a requested callback after you provide a name and a contact method. Open the Contact page ↗
Is a callback request a confirmed appointment?
No. It records your request for the team to contact you. A suitable time and any project details still need to be agreed.
Where can I see the work?
The Work page documents Websited’s own connected website redesign. It is labelled as a first-party project in development, with the scope shown rather than invented client results.
Something more specific?